Privacy Policy for Brital Properties

Last Updated: [14/11/2025]

1. Introduction

Welcome to Brital Properties. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how www.britalproperties.co.uk (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit our website, use our services, or otherwise interact with us.

If you have any questions or concerns about this policy, please contact us using the details provided below.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data, which we have grouped as follows:

• Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

• Financial Data: Includes bank account and payment card details. (Note: We typically do not store full payment card details; these are processed by secure third-party payment processors).

• Tenancy Application Data: Includes employment history, salary details, references (landlord and employer), right-to-rent documentation (e.g., passport, visa, driving licence), and credit check information.

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Usage Data: Includes information about how you use our website and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. This data is anonymised and does not reveal your identity.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, Financial, and Tenancy Application Data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Apply for our properties or services;

  • Create an account on our website;

  • Request a property viewing;

  • Subscribe to our service or publications;

  • Request marketing to be sent to you;

  • Enter a competition, promotion, or survey; or

  • Give us feedback or contact us.

• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy below for more information.

• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:

  • Referencing agencies (e.g., for credit checks).

  • Your current or previous landlord or employer (as part of a reference).

  • Publicly available sources such as HM Land Registry.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform a contract we are about to enter into or have entered into with you (e.g., processing your tenancy application).

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for marketing our services to existing clients).

• Where we need to comply with a legal or regulatory obligation (e.g., preventing money laundering).

5. Marketing and Communications

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages at any time by contacting us or by clicking the “unsubscribe” link in any marketing email.

6. Who We Share Your Personal Data With

We may share your personal data with the following parties for the purposes set out in this policy:

• Service Providers: Who provide IT, system administration, and hosting services.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers.

• Referencing and Credit Check Agencies: To process your tenancy application.

• Utility Companies and Local Authorities: To facilitate the setup and transfer of services at a rental property.

• Contractors and Maintenance Personnel: To carry out repairs or maintenance at your property (we will only provide necessary information, e.g., your address and contact number).

• Government Bodies: Such as HM Revenue & Customs, regulators, and other authorities.

• Third Parties: In the event we sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

We do not transfer your personal data outside the UK. If this changes in the future, we will ensure a similar degree of protection is afforded to it by using specific contracts approved for use in the UK.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, tenancy application data and financial records are typically kept for up to 6 years after the end of our relationship to comply with legal obligations.

10. Your Legal Rights

Under data protection laws, you have rights including:

• The right to access – You have the right to request copies of your personal data.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [Insert Email Address] to make a data subject request.

11. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

12. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: [info@britalproperties.co.uk]

• Post: [76 Highfields Road, Dronfield, S18-1UW ]

13. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection issues.

• ICO Website: https://ico.org.uk/make-a-complaint/

• ICO Helpline: 0303 123 1113